Extremely professional from start to finish. The gal who starts the first tests is very friendly and puts you at ease, she’s great and very knowledgeable about her job. The doctor goes into details and explains what’s going on with the health of your eyes. The overall experience was great. It’s not a huge eye glass box store where pushing more people though means more $$$ but a smaller place that will give you the time of day to explain details to you. Highly recommend.